Terms and Conditions

 

  • Images- All images are copyright of Chinskitchen, any unauthorised use will be reported and action will be taken. Images should not be reproduced without our consent.

  • Content/Title – All rights reserved by Chinskitchen

  • Orders- All orders placed are full and final, no cancellations( which does not affect your statutory right) as perishable items are non refundable/returnable.

  • Payment– goods must be paid in full at time of order. 

  • Delivery- delivery will be made to single specified address by a carrier of our choice, please allow 3-4 working days if within the UK, for Ireland and Scottish Highlands please allow 7 days. Please ensure correct address is given at time of order, amendments made once items posted will not be honoured. Deliveries to multiple addresses will incur an additional charge.. Items posted within UK, Ireland and Scotland only. No European or International delivery offered at present.

  • Quality Assurance– All of our products are quality tested and packed from fresh to ensure freshness upon delivery. All products are hand packed in suitable packing to minimise any damage caused in transit. If goods are damaged in transit, it is your responsibility to contact us upon receipt of goods.

  • Cake collection– Once you or your representative picks up the cake you assume responsibility and liability for the condition of cakes once it leaves our possession.

  • Storing of cakes: At Chinskitchen, cakes are made as close as possible to date of collection/delivery, from the delivery/collection date please consume the cakes within 3-4 days and store it in a cool dry place. Do not refrigerate the cakes as they will become dry and stale. Store them in the box provided if uncut or a suitable container.

  • Storing of Nankhatai– once opened please transfer into an airtight container and consume by best before date. Leaving them open in their packaging will result in shortbread becoming soft.

  • Allergens:Our products are baked and decorated in a kitchen where wheat, dairy, soya, nuts and other allergens are used. Although your cake/bakes may directly not contain nuts, it may come in contact with nuts in the kitchen where prepared. An allergen label will be supplied for each product ordered.

 

"Chintal I would like to thank you for making such a beautiful birthday cake for our mum's special day. We were pleasantly surprised how you customised the minute details with the fresh flowers.  Your talent truly impressed us with such a masterpiece. We look forward to having you create another work of art for our next family event. Not forgetting to mention how delicious the cake was - truly scrumptious."

Rachna

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Please note, we will respond to any enquiries within 3 working days

Address: Uxbridge, Hillingdon

 

Indulgence in a bite with a hint of spice!

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